The emergency services were unable to find it and the would-be bride and groom gave up.
The couple then left the area.
Even better, they cleaned the ring.
His partner joined him on the ground but the couple could not retrieve it - police said it was about a 2.4 metre drop to the bottom.
Sadly, staff at the NYPD Deputy Commissioner's Office say nobody has come forward yet but they are hoping to reunite the couple with the ring and find out if she actually did say yes.
"The unidentified man is described as 5'8" or 5'9" with short brown hair and a beard.
The department has taken to social media in an effort to enlist the public's help in locating the couple.
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NY police are trying to find the ring's owners.
"WANTED for dropping his fiancée's ring in @TimesSquareNYC!"
The NYPD also released a photo of the ring.
The only problem: The NYPD is still searching for the couple.
'Do your thing Twitter, ' O'Neill tweeted.
More than 350,000 people visit Times Square in midtown Manhattan every day.